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We don't make that promise lightly. We know that behind every Zippo Windproof Lighter sent for repair is an owner depending on our promise to get it back in working order. Whether a Windproof Lighter is 5 years, 25 years, or 50 years old, it will serve as a dependable source of flame for years to come - we guarantee it!
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Check the Windproof Lighter instructions on routine maintenance (wick, flint, and lighter fluid.)
Please do not attempt to perform repairs yourself as it could damage the lighter beyond repair.
The lighter finish is not covered under our guarantee.
We cannot track or prevent damage to multiple items sent for repair.
Send your package to the below address with a tracking number and insurance.
CSTRADE Marketing (M) Sdn Bhd23, Jalan Baiduri Off Jalan San Peng55200 Kuala Lumpur, Malaysia